Privacy Policy

1.0       DEFINITIONS

1.1       In this Policy, the term “personal information” means information about an identifiable individual including name, address, payment information, travel document details, medical or allergy information that you choose disclose to us.

 

2.0       CONSENT

2.1       If you supply any personal information to us in the course of using our services, you:

(a)        consent to the collection, use and disclosure of your personal information by Ciao for the purpose of providing services to you;

(b)        consent to receiving email and other commercial electronic messages from us for the purposes of providing services to you and administering your tour;

in accordance with: (i) this Policy, (ii) any other agreement you may have entered into with us, and (iii) applicable laws and regulations.

2.2       You must ensure that we are kept informed of the correct and current personal information that you supply to Ciao.

 

3.0       COLLECTION & USE

3.1       Ciao does not sell or otherwise distribute personal information to external third parties except in accordance with this Policy or as permitted by applicable privacy laws.

3.2       Ciao provides services through service providers such as transportation companies, event providers, cooking class providers, accommodation providers, tour personnel, and others whose services are provided in our tours, depending on the tour type (the “Service Providers”). These Service Providers are not owned or controlled by us. We provide certain information on an “as needed” basis to Service Providers so they can provide the necessary services.  In no event shall either Ciao or our Service Providers be liable for the other’s breach of this Privacy Policy.

 

4.0       CHANGES

4.1       Ciao reserves the right to modify this Privacy Policy to keep up with changes in the law and circumstance. Changes to the Privacy Policy will be posted on ciaotours.com). Ciao encourages you to periodically check our website for the most up-to-date Privacy Policy. By continuing to use our services after a change is posted, you consent to the modified terms of the Privacy Policy.

 

If you have questions that are not covered by this Policy, or wish to contact Ciao for any reason related to our personal information handling practices, please contact us.

[05/2018]