Welcome to Ciao Tours - Your Window on Italy

Unique, Personalized, Independent Tours of Italy

Arlene Schroh

Over the past 19 years Ciao Tours has built a reputation as a boutique Tour Operator specializing solely in Italy.

“Do what you know how to do, and do it well!”

This team of Canadian and Italian women has been together for many years because Italy, and Canada, is where we live and raise our families.

We have succeeded in Italy by building relationships based on trust and dedication, which in turn makes our clients experience in Italy the very best!

We pride ourselves on knowing the family ran wineries and Agritourisms intimately and are eager to show our clients the warm and friendly hospitality they have to offer.

I personally invite you to Italy to become part of our family.
Arlene Schroh
Buon Viaggio!

Arlene Schroh, Owner/Director

Guest Reviews

The highest compliment you can give Ciao Tours is to recommend us to your friends, family & business associates.
"I nostri clienti sono sempre parte della nostra grande famiglia…grazie!”

Good morning Arlene,

First, I would like to thank Ciao Tours and Anna for making my holiday more than I expected!  It was well thought out and organized in every aspect.

Our drivers always met us punctually and were very friendly while offering  a wealth of information.  I never felt unsafe on the roads while in their care.

All our Tour Guides were extremely knowledgeable in every aspect.  In fact I thought they went above and beyond in sharing their particular areas of expertise!

Our accommodations were absolutely fabulous, all of them showcasing their love of their cities and country.  At each of the hotels the check-in process was very quick and efficient, I believe because of Ciao Tours’ care and planning.

A couple of highlights for me were the tour to the olive farm and being shown how they make their oils.  I certainly never expected such a wonderful ‘light lunch’!   The other highlight was our day at the farm and our cooking lesson (thank you for the lovely personalized apron!) with Nonna Luisa and her family.  The other highlight was taking the train onto a ferry! Who knew this was even possible!

Arlene, I can’t thank you enough for the ‘hosted dinners and events’. That was very kind of you and I know all the ladies appreciated them as much as I did!

Although I loved being busy touring, etc., it would have been nice to have a bit more shopping time.  Also, having a bit more time on the Amalfi Coast and a bit less in Sorrento.  I know it is a juggling act for your people to try and incorporate everything, but that is the only thing I would change.

My thoughts on our Tour Leader, Anna.  She did an amazing job and is a very good representative for Ciao Tours.  She treated everyone with grace and kindness, always looking to see how she could make our time in Italy the best experience possible.  She treated all the drivers, guides, hotel personnel and  restaurant people with a high level of professionalism.  From the interactions I witnessed, she was treated the same by them.  Ciao Tours has a very good reputation!

Thank you again for putting this tour together, making it one of my best travel experiences ever!

Denise Pallesen, Woman's Only Tour 2017, Cranbrook, BC, October, 2017

Hi Arlene,

Thank YOU for planning a spectacular tour!  We knew it was going to be great, but you exceeded our expectations! 

It was amazing how everything went according to plan.

I loved that the itinerary had all of our information in it plus the additional information for restaurants, shopping, points of interest, ect. for each city.

We used it every day.  Alessandra was  AWESOME and VERY  helpful throughout our stay.  She was available for questions and made me feel like I had a friend in Italy!

We also enjoyed each and every guide!  They were all very knowledgeable and friendly, going out of their way to make our day special.  This was the best vacation we have ever taken!!!!!!!

Thank you so much,


Heidi & Rick Dombrowski, Phoenix, AZ, October, 2017


We had a ‘trip of a lifetime’ … Italy was the perfect choice and Ciao Tours was the perfect coordinator!

It was comforting to know that Claudia was there if anything went awry … but nothing did!

Transfers, tours and train and car reservations all went according to the master plan and Claudia checked in regularly.

It felt like we had a trusted friend close by who would sort things out if necessary!

Our tours and guides were second-to-none.  More telling, was the respect that the guides have for Ciao Tours!

The itinerary booklet  that you put together for us was a wealth of practical information … all the little details, that helped us to negotiate the country as if we were Italians.
And speaking of Italians! … we were kindly and warmly welcomed at every turn.

It didn’t hurt that we had stunning weather for the whole three weeks.

We had a nice mix of cities (Rome, Florence) country (Tuscany) seaside (Amalfi Coast) … hard for me to pick a favourite, but Rob said, hands down, it was Positano for him!

I took so many beautiful pictures … they will be a happy reminder of all the fantastic places we saw.

What a way to celebrate our 30th anniversary …

Thanks to you and the team.

You made our dream a reality!

Jane & Rob Moore, Richmond Hill, ON, September, 2017

Hello Romina,

Thank you for planning our recent trip to Italy. We enjoyed our vacation very much.

The transfers were all excellent, on time, reliable and pleasant drivers. Our tour guides were all very good. Especially enjoyed the guide at Pompei!

Our accommodations:

Turin very good, great location.

Cinque Terre, clean, good location, helpful staff…..however our room had no view at all.
May have upgraded if we had known. One floor up the view was great.

Cortona agritourismo, nice rooms, beautiful grounds, wonderful staff. We really enjoyed the truffle hunting excursion! The only comment I would have is the agritourismo was a long drive from everything. I felt like we did a lot of driving.

Sorrento, Bristol hotel. Very nice, walking distance to everything. We had a great room the first 3 nights (rocom 624 or 625? The black and white room) but had to move our final night. I would request this room!

Thank you again, we would recommend you and Ciao tours to anyone.


Devora and Samuel McAuley, Calgary, AB, September, 2017