Welcome to Ciao Tours - Your Window on Italy

Unique, Personalized, Independent Tours of Italy

Arlene Schroh

Over the past 20 years Ciao Tours has built a reputation as a boutique Tour Operator specializing solely in Italy. “Do what you know how to do, and do it well!” This team of Canadian and Italian women has been together for many years because Italy, and Canada, is where we live and raise our families. We have succeeded in Italy by building relationships based on trust and dedication, which in turn makes our clients experience in Italy the very best! We pride ourselves on knowing the family ran wineries and Agritourisms intimately and are eager to show our clients the warm and friendly hospitality they have to offer. I personally invite you to Italy to become part of our family. Arlene Schroh Buon Viaggio!

Arlene Schroh, Owner/Director

Guest Reviews

The highest compliment you can give Ciao Tours is to recommend us to your friends, family & business associates. "I nostri clienti sono sempre parte della nostra grande famiglia…grazie!”


Dear Romina:

Didi was great — it was a wonderful service to have someone in Italy to talk to when we needed some assistance.

All of the transfers were wonderful and very helpful — the drivers were friendly and courteous.  Our pick up from the Rome airport (Deanna) was a great way to be introduced to the country: she made us feel at home.  The boat taxi and host Gianni who led us to our Venice hotel was one of the highlights of the trip.  It was spectacular.  The Gondola ride was a let down: grumpy Gondolier.

We enjoyed almost all of our small tours immensely. Some of the highlights were the one day Tuscany tour (outstanding) and the private walking tour in Verona with Elisabetta — she was wonderful.  The only one that seemed a bit tired and crazy was the Venice walking tour — that guide needs a holiday herself.

We enjoyed our hotels for the most part.  Rome was very good, Verona was clean/central, and Venice was the best (a beautiful room).  The Florence hotel was generally good except for a couple of things: not a good location in not a very nice part of town, and the beds were perhaps the worst we have ever slept in in a hotel.  That would be our one real complaint about the trip.  The breakfasts in all the hotels were very very good!

Ranking our favourite cities we would say: 1. Rome  2. Verona  3 Venice  4. Florence (I think we were influenced by where our hotel was located).

The trains were great — very nice indeed!

The booklet was a great help — thanks so much for that.

Overall, a very memorable trip, full of amazing moments, never to be forgotten.

Thanks again Romina for helping us with this wonderful trip.

All the best.

Robert and Susan Osborne, Calgary, AB, April 2018


Sorry for the delay in responding to you.  We had a fantastic trip and found all of the arrangements provided by Ciao Tours to be first class.

Everything ran perfectly for us…the transportation was timely and professional, the accommodations were excellent and the tour guides were very knowledgeable.  I would recommend you to others and have already done so.

We had no problems with any of the arrangements provided by Ciao.  Thanks for following up with us.


Dan & Michelle Miller, Eric, PA, April 2018

Hi Caterina!

I want you to know that the trip was superb!  Judy, Rebecca & I had a fabulous time.  Your arrangements were perfect for what we wanted.  Loved the hotels in Venice & Moltrasio.  Although the apartment in Castellina in Chianti was not “fancy,” it was great!  It was well-located & the surrounding area was beautiful.  The restaurant on the property was very good for dinner.

The events that you planned for us were terrific!  We enjoyed the vineyard & olive grove tour, tastings & lunch.  The cooking class was so much fun, & we love our aprons!  The truffle hunt was a great adventure!  So much fun!

The only confusion was at the vineyard/grove.  Michaeli did not know that we were to do the tour part.  However, he quickly re-organized & took us for the tour through the vineyards & groves & showed us the wine cellar & how the oil is pressed from the olives, etc.  Even though he somehow missed the full communication, he was totally accommodating, &, if he hadn’t said something, we would never have known!

For me, the highlight was the scenery in Tuscany & all the activities that we did there.  I think that Judy & Rebecca thought that Lake Como was their favorite.

From the many things I had heard about Venice, I didn’t think I was going to enjoy it there, but I really loved it!  I expected to love Lake Como & Tuscany, & I did!

Thank you for putting this trip together for us.  It was terrific!

Matyas family , Bonita Springs, FL, April 2018

Hello Ciao Team,

Just wanted to follow up from the Warren family Italy trip a few weeks back. I have been traveling for work the last few weeks but wanted to send a note to the team.

First off… Thank you so much… It was such a wonderful trip. We had the time of our lives and built memories that will last forever. The Ciao team did an amazing job with every last detail.

Second… SHE SAID YES!!!!!! Liz and I are getting married!!!!

Thank you from the bottom of my heart for your help with the engagement. Your team was so great and thoughtful and kind to help me with the overseas details. I could not have asked for anything more. It was perfect….

I wanted to share some photos from the engagement. Take a look and know that your hard work and creativity made this special event in our lives possible.

Thank you again, great job!!!

Greg Warren

Greg Warren, Costa Mesa, CA, March, 2018