Welcome to Ciao Tours - Your Window on Italy

Unique, Personalized, Independent Tours of Italy

Arlene Schroh

Over the past 20 years Ciao Tours has built a reputation as a boutique Tour Operator specializing solely in Italy. “Do what you know how to do, and do it well!” This team of Canadian and Italian women has been together for many years because Italy, and Canada, is where we live and raise our families. We have succeeded in Italy by building relationships based on trust and dedication, which in turn makes our clients experience in Italy the very best! We pride ourselves on knowing the family ran wineries and Agritourisms intimately and are eager to show our clients the warm and friendly hospitality they have to offer. I personally invite you to Italy to become part of our family. Arlene Schroh Buon Viaggio!

Arlene Schroh, Owner/Director

Guest Reviews

The highest compliment you can give Ciao Tours is to recommend us to your friends, family & business associates. "I nostri clienti sono sempre parte della nostra grande famiglia…grazie!”

Hi Arlene,

Just heard back from Ken and Kim today.

They are so happy with the trip!!!  They said that everything was wonderful.

The hotels were great and the locations and sightseeing was fantastic.  The Cinque Terre was their highlight for sure.

They wanted to extend a huge thank you for everything!

Melane Gatzke, AMA Travel , Lethbridge, AB, October, 2018

Arlene,
Trip was wonderful and Alessandra was great about reaching out and helping us modify our trip with the additional request for the personal tour of the Coliseum. 

Enzo was a great driver and gave us some great tips on things to do in Sorrento and where to eat.

Both of the guides in Rome (Thomas and Irene) were terrific.  Michael also did a great job in Pompei and Naples.   Cooking experience was a lot of fun.

We could have gotten a little more complex in the dishes we made but the simplicity and great taste of the ravioli and sauce were definitely things we took back with us.

Francesca was outstanding and is a great teacher!

The only improvements I would make are:
– We’re used to queen or king beds vs. having 2 single beds pushed together but made up separately.  We requested queen or king but I’m guessing the hotels you worked with do not have those types of beds.  Let your customers know what to expect when they’re booking a superior double room.
– We booked our ferry to/from Capri the morning we were traveling there thinking it’s late in the season and we didn’t have to worry.  Unfortunately for us, we only got to spend a few hours on Capri since the latest ferry we could take back was 3:00.  I’d advise travelers to book the ferry well in advance.  I’d also advise them to plan what they want to see and possibly use the local taxi tour guides.  We did a lot of walking around, trying to avoid touristy places and wound up at the lighthouse (which didn’t have any bathrooms).
– The Victoria Hotel was in transition from summer to fall so even though it was unseasonably warm, they would not enable the air conditioner to be turned on so we had the windows wide open with a lot of street noise.  They had towel warmers in the bathrooms but told us they don’t use them until the winter.  First time I’ve come across that.

All in all, a fantastic trip.

David & Linda Kaufman, Wayne, PA, October, 2018

Hi Romina,

Thank you for putting everything together!

We honestly loved every minute of the trip.

Our favorite hotel was the Rose Garden in Rome and the tour guide (Daniele) was also amazing, especially for introducing us to Ristorante Archimedes, which is near the Pantheon, and is probably the best restaurant we ate at (twice!).

The lunch and wine tasting at Villa Cerna was also amazing and we shipped wine home because we liked it so much.

I can’t think of anything we didn’t like (aside from traffic!) and can’t thank you enough for all of your efforts to make our honeymoon amazing and unforgettable.

It was everything we wanted and more!

George Demos & Melissa Walter, Watertown, MA, October, 2018

Hi, Romina,

John and I had the Italy vacation of our dreams! Everything was perfect! Even the weather.

From the moment we were picked up at the airport in Rome and dropped off in Florence, Ciao Tours treated us first class.

Our hotel in Rome was quaint, clean and offered a very nice Italian breakfast. And it was within walking distance to all the main sights and shopping. It was nice to walk back up our quiet street knowing we would sleep soundly at night. Our hotel pick ups for a half day of tours were on time and precise.

Thomas was our guide in Rome and when he guided us to the front of the Coliseum and Vatican lines, I could have hugged him. Right then everything we paid to Ciao Tours was worth it!

I was able to walk the Spiral Staircase in the Vatican Museum and check that off my bucket list. Thomas’ vast knowledge of Italy was extremely informative and interesting. If we had a question – he had an answer.

The booklet that Ciao provided to us was invaluable. We used it daily and checked off things we did and what we could look forward to exploring.

Our rental car was ready and waiting for us and the drive to Tuscany was lovely. We stopped along the way and checked out Orvieto. Our accommodations in Tuscany was on a hill top overlooking San Gimignano. All around us were vineyards, forests and small towns to stroll through. I never went swimming in the infinity pool, but John did! One of our top 5 meals was at a Ciao recommended restaurant – Le Vecchie Mura.

In Montepulciano we met Janet who walked us through the cobble stone streets and gave us a great overview of the town. We did an olive oil tasting and ended up at a wine tasting where we had a delicious vegetarian lasagna.

On our drive to drop off our car at the airport in Pisa, we visited Pisa. We took the typical tourist photo of us holding up the Leaning Tower of Pisa. From there it was a cinch to catch the shuttle train to the train station and relax in our first class seats as we set off to our next destination of Monterosso. This is a beautiful beach town and the local towns are so easily accessible by train. We did some hiking and took some beautiful sunset pictures.

From there we took the train to Florence and were immediately pick up and taken to our hotel. It was centrally located and grand and bit was within walking distance of everything.

Our Florence guide Luca was waiting for us and we hit it off right away. I really enjoyed the history and art and sculpture details and everything about Florence! Mostly it was nice to cross the bridge and visit some of the quieter streets and hear about the shops that have been in existence for years. Luca was good enough to point out the flood line markers through the city and again, if we had a question, he had an answer. It was fun to hear about how Italians think and drive and work. Italians are must more relaxed than we Canadians.

Again, we were picked up from our hotel and dropped off at the Florence Airport in plenty of time.

I would highly recommend Ciao Tours to anyone who is going to Italy.

– hotel accommodations were clean and quaint
– all tour guides were friendly and very informed on anything we asked
– we appreciated the personal touches and recommendations our guides provided to us
– all pick ups were precise and in nice clean new vehicles
– all restaurant recommendations were appreciated
– the booklet was extremely handy
– knowing we could call anyone at any time if needed, was a relief

I will summarize this for your facebook page.

Ciao Tours exceeded our expectations!

John Smeeton & Brenda Ostrom, Etobicoke, Ont, October, 2018
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