Welcome to Ciao Tours - Your Window on Italy

Unique, Personalized, Independent Tours of Italy

Arlene Schroh

Over the past 21 years Ciao Tours has built a reputation as a boutique Tour Operator specializing solely in Italy. “Do what you know how to do, and do it well!” This team of Canadian and Italian women has been together for many years because Italy, and Canada, is where we live and raise our families. We have succeeded in Italy by building relationships based on trust and dedication, which in turn makes our clients experience in Italy the very best! We pride ourselves on knowing the family ran wineries and Agritourisms intimately and are eager to show our clients the warm and friendly hospitality they have to offer. I personally invite you to Italy to become part of our family. Arlene Schroh Buon Viaggio!

Arlene Schroh, Owner/Director

Guest Reviews

The highest compliment you can give Ciao Tours is to recommend us to your friends, family & business associates. "I nostri clienti sono sempre parte della nostra grande famiglia…grazie!”

Thanks Romina.

We organized a tour of Sicily through Ciao Tours.

From the first communication we had with them, it was clear that they focused on customer service and making the travel experience an excellent one. 

We worked with Romina Torta in organizing and customizing the trip.  She was extremely helpful and offered insights and very welcome comments about what we planned to do.

Once we arrived in Sicily, we were contacted by Didi Nota, who made sure everything went according to plan.

She communicated with us every day to ensure that all was well and to inform us about the following day’s activities.

The drivers were excellent, as was the accommodation. Sicily is beautiful and well worth a visit.

I highly recommend Ciao Tours and we would use them again should our travel plans include a trip to Italy

Thanks again.

Harry & Lynn Kingston, Portland, OR, May, 2019

First of all, we want to thank Claudia for all she did for us.

My husband and I have been on many tours with many agencies over the years, but Ciao tours AND Claudia has been by far our best experience.  I, personally, have been to Italy many times, however Claudia and Ciao had taken us to places I have never seen and experiences I have never experienced.

The Ciao Tours packet was very professional, explanatory and descriptive.

ALL transfers were professional, nice and on time and ALL guides were simply incredible.

We had wonderful, personalized tours of each place we had visited.  ALL hotels were amazing. Ciao had arranged for the best views and choices at each hotel convenient to the sites we had chosen to see.

We can not say enough good things about Claudia.  We had an issue with our rental car that had nothing to do with Ciao.  However, Claudia had helped us with this to the bitter end, staying late and communicating with me thoroughly with Whatsapp and by calling me.

Mille Grazie Claudia and Ciao.  We had the best time of our lives.

Respectfully,

Matthew Bonin and Kelly Jago, Augustine, FL, June, 2019

Dear Arlene

The trip was Fantastic Exceeded our expectations from the excellent level and location of Accommodations, The transfers to Train, Hotels, Car rentals and Airports was appreciated as it made things comfortable for us.

We so appreciated Laura checking in with us and letting us know if there were any changes.  We had mentioned to her about our first winery not expecting us and I’m sure she contacted them to let them know about our private tour, as he was very apologetic when we returned.

The Scooter Driver In Ischia was giving us a discount because we mentioned Ciao tours. We decided not to rent a scooter as we were both not comfortable on it and had an excellent day walking and exploring.

We improvised on some of the optional tours like Piazza Armerina and Enna and did our own thing in Agrigento.

We have never done a customized tour and thoroughly enjoyed it, as our holiday was stress free.  You were amazing to work with and we wish we had been able to meet Laura however she had dental surgery and we understood she needed to recover.

Thank-you again and if you would like to have dialogue regarding our Feedback please do not hesitate to contact us

Kind Regards;

Sharon & Roy Schubert, Calgary, AB, May, 2019

Hello Arlene,

We had a wonderful time!  I appreciate all the attention to details—the gifts of various wines you arranged, the punctual service, the wonderful guides.  Everything on your end was awesome! 

The guides were very knowledgeable and of great help.  We loved Alberto, Giuliano, Mike, and Antonella.  Giovani was a good driver but did not add much to the day.  He basically just drove us to the locations and did not provide much information.  We were spoiled by Giuliano who stopped to explain things, told us about the area as he drove, and then actually walked with us at various stops telling us more about the locations.  Alberto, Mike, and Antonella were outstanding also.

We did have a great time at Fattoria il Viticcio and thoroughly enjoyed meeting Claudia and her daughter.

There were a couple of things in the itinerary book that could be written a little clearer for Americans (for example:  where it said “return ticket”, we say “round-trip ticket” so I didn’t understand the first couple of times I read the information).  However, overall the itinerary was a great resource as were the ongoing contacts with Didi.

I have already liked your Facebook page (did it while we were there) and even posted something thanking Ciao Tours for providing a great experience.  I will send pictures as soon as I get over jet lag and can get more organized.  We had another bad airline experience on our way home, so we got home much later than we planned.

Thanks again for everything!  Ciao Tours delivered every step of the way, you helped make our 40th Anniversary trip unforgettable!

Regards,

Lolly and Fred Guerra, Kyle, TX, May, 2019
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