Welcome to Ciao Tours - Your Window on Italy

Unique, Personalized, Independent Tours of Italy

Arlene Schroh

Over the past 22 years Ciao Tours has built a reputation as a boutique Tour Operator specializing solely in Italy. “Do what you know how to do, and do it well!” This team of Canadian and Italian women has been together for many years because Italy, and Canada, is where we live and raise our families. We have succeeded in Italy by building relationships based on trust and dedication, which in turn makes our clients experience in Italy the very best! We pride ourselves on knowing the family ran wineries and Agritourisms intimately and are eager to show our clients the warm and friendly hospitality they have to offer. I personally invite you to Italy to become part of our family. Arlene Schroh Buon Viaggio!

Arlene Schroh, Owner/Director

Guest Reviews

The highest compliment you can give Ciao Tours is to recommend us to your friends, family & business associates. "I nostri clienti sono sempre parte della nostra grande famiglia…grazie!”

Dear Arlene,

Our trip to Italy was the best vacation we have ever taken!!!

From the transfers to the hotels to the tour guides to our window on Italy guide book it went so smoothly. I couldn’t wait for the next day to see what was planned for us. All the tour guides were very knowledgeable about their city.

Each one had so much passion regarding their specific city and the monuments and history within. Any question we asked was answered with so much detail, it was like we were in school, learning about it.

All the drivers were prompt and drove us while talking to us and explaining what we saw out the window. The hotels knew who we were as soon as we arrived and were very attentive each time we passed by the front desk. The surprise of the hot air balloon that you, Giuseppe, Laura and Mike planned was an unbelievable, it was a wonderful anniversary present. The Guide book with our itinerary was wonderful, very detailed and explained everything we needed to know.

The details that were included in this vacation were delightful; the bouquet of flowers on the balloon ride day, the aprons for our cooking lesson, the picture from Laura, postcard from Luca, the cookies from Lisa, it all was totally above and beyond what we would have ever expected.

On behalf of Mike and myself I would like to thank you for the incredible trip to Italy you planned for us.

Yours truly,

Tracy & Mike Adams, Cranbrook, BC, August, 2019

Dear Arlene Ciao Tours Team,

Firstly, my apologies for the delay in writing this review. Life gets busy and you know the rest.

You deserve the utmost of accolades for the professional and hard work that you produce.

Please accept this 5 star review!

We had an absolutely spectacular time in Italy this year. Your team helped us to plan the perfect trip for my 40th birthday. The itinerary was detailed and personalized.

The attention to detail was amazing and so was your ability to incorporate our specific requests. We also appreciated your ability to handle requests on the fly in a quick and effective manner.

The hotels that were selected for us in Florence were phenomenal. Plaza Lucchessi is really something special. The rooftop patio is the most breathtaking that I have ever seen. Our dinners on both sides of the trip were exactly what we wanted – a true exposure to Florentine cooking. We loved La Maremma so much that we went back to have lunch. Parione was truly an outstanding experience.  The exposure to the Renaissance in Florence will stay with me forever (walking tour, seeing David etc.)

We really loved our Brunello focused lunch in Sienna.  Claudia is such a great person and we deeply enjoyed meeting her. She is very responsive to all requests and handles things very efficiently. Lisa was also a fantastic tour guide. She is a really interesting and passionate person.

Cortona is real gem. I would highly recommend it as home base for people looking to explore Tuscany.

As you will recall, we are wine lovers and wanted a deep dive into the wine and food culture of Tuscany. We toured a total of seven vineyards and they all complemented each other so well. The tours were all unique and contributed to our knowledge of the area. From the amazing wine at Ciacci, to the fantastic lunch experience and Avignonesi, to the beautiful Brolio castle, we had a fantastic exposure to Tuscan wine. The tour at Petrolo was also absolutely sublime.

The dinners were also fantastic and La Loggetta was truly memorable. Additionally, everyone should do the Tuscan cooking class with Ornella and Barbara; such and authentic experience and wonderful people.

All of the drivers and tour guides were exceptionally professional and punctual.

This is a great reflection on the relationships that you have grown in Italy. Many of the people that we interacted with (drivers, hotel employees etc.) spoke very highly of Ciao Tours.

This review is provided on behalf of all six of us. We look forward to exploring more of Italy with you in the future.

Sincerely,

 

 

Porter Group, Calgary, AB, April, 2019

Hi Michela!

We had a fantastic vacation! We would definitely use Ciao Tours again and recommend to anyone wanting to travel Italy.

All of our guides were amazing. We are spoiled with the private tours now! Fedra was so kind and knowledgable. Dario was a delight and made extra stops for us to make our experience even better. I loved Lisa! I could have walked around with her all day. The only tour we weren’t fond of was the coliseum, partly because we got used to the private tours I think. The guide wasn’t great. So glad we had Thomas at the Vatican, we wouldn’t have seen half of what we saw with out him. Mike was so attentive for me in Pompeii, it was extremely hot so he made sure I was ok along the way. Enzo is quite chatty haha. But he was great the day we toured around the amalfi. He knew so much about the area. I think thats everyone!

All of the car transfers and train tickets were top notch. Loved the booklet, we looked at it multiple times a day.

The only hiccup was our driver in Milan took us to the wrong train station the morning we were getting to Florence but we jumped into a short cab ride to the correct one and it was no big deal. I told Didi just to keep her in the loop and she left us the cab fair at our Siena hotel!

This was greatly appreciated and just speaks to the customer service of your company. Amazing! Didi was also great! Always kept us in the loop promptly.

Thank you again so much! It was the best babymoon we could have asked for 🙂 A few years from now we want to take the whole family to Tuscany so I will contact you when that time comes!

 

Dana and Henry Rosoff, Brooklyn, NY, August, 2019

We had a great time.

Thanks so much!

Everyone was wonderful especially Irene.

 

Elena Longinotti and Family, Holmes, NY, August, 2019
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