Welcome to Ciao Tours - Your Window on Italy

Unique, Personalized, Independent Tours of Italy

Arlene Schroh

Over the past 22 years Ciao Tours has built a reputation as a boutique Tour Operator specializing solely in Italy. “Do what you know how to do, and do it well!” This team of Canadian and Italian women has been together for many years because Italy, and Canada, is where we live and raise our families. We have succeeded in Italy by building relationships based on trust and dedication, which in turn makes our clients experience in Italy the very best! We pride ourselves on knowing the family ran wineries and Agritourisms intimately and are eager to show our clients the warm and friendly hospitality they have to offer. I personally invite you to Italy to become part of our family. Arlene Schroh Buon Viaggio!

Arlene Schroh, Owner/Director

Guest Reviews

The highest compliment you can give Ciao Tours is to recommend us to your friends, family & business associates. "I nostri clienti sono sempre parte della nostra grande famiglia…grazie!”

Arlene – a big thank you to Ciao Tours for arranging our vacation to Italy.

Touching down in Rome we were met by Deanna , our driver , who took us to Modigliani Hotel and provided highlights of Rome along the way. The hotel was perfect for our needs , small , close to everything and a very hospitable family run business.

Our guide , Antonella for the next 2 days was informative , personable and we had wonderful tours of the Vatican, Colisuem and Pantheon.

Off to Florence , we found our accommodation, perfect. The apartment was big , great location and very clean.

The guides and drivers we had in Florence again were wonderful … Alberto , Adel, Lisa were 5 star.

Our day in the Chianti region was spectacular visiting Greve , Castilina and the tour , lunch at Cecchi winery was a highlight.

On to Sorrento , we found the arrangements again were great. Coltur Suites while not a top end apartment was clean , met our needs and was all about location, location… that view of Marine Grande was outstanding!! Not the easy apartment to access at first , we found the walk to and from helped with all the great food we ate!! And the 7 restaurants , literally right there were outstanding family run and a delight to dine.
The minor snafu for our Capri trip was the only “oops” and we appreciated all Ciao did to make alternate arrangements.
The final days cooking lesson, lunch and tour at Agri Tourismo was tops.. a great way to wrap up our trip.

We can’t overlook having Didi available in Italy as our contact…. she was responsive , handled any questions , contacted us daily about next day drivers , guides , pick up times , locations etc.

We can’t emphasize how much we appreciated the intinerary you worked with us to develop , the tours, guides, drivers, accommodations and special arrangements made this a memorable trip for the four of us.

Thanks again

Doug & Wendy Morris and Ron & Tammy Kore, Welland, On, October, 2019

Hi Sue,
We had an absolutely wonderful time in Italy, and did not have any problems or unpleasant surprises of any kind along the way.

We have nothing but superlatives to offer when describing the fantastic job that Ciao did planning and executing our trip.

Everything they planned for us were exactly what we wanted, and every event and arrangement they made for us went off exactly as planned  – all of the hotels were great, the train travel was fun and easy, and the various events they planned for us along the way were all just perfect, especially the walking tours of Venice, Siena, and Florence with just us and a guide, the wine tasting tours in Chianti and Montalcino with groups of 8 in a minivan, the cooking lesson and lunch in a private home in Siena (one of the big highlights of the trip for us!), our lunch and wine and olive oil tasting with Didi and  the owner of the restaurant in Siena, all of the private transfers they arranged for us, and all of the help and advice they provided along the way (e.g., how to store our luggage in Pisa and get to the tower, being in regular contact with Didi in case something went wrong (which it never did!), etc.), and the ample free time we had to explore on our own during each part of the trip.

In short, it was the perfect trip for us and we could not have been happier with the help and advice you provided to us, and the fantastic tour that Ciao organized for us—it was everything we hoped it would be!

And, our flights on Condor didn’t get cancelled!!  Thanks again for doing such a great job for us.  Lastly, on both outgoing and returning flights to Frankfurt, Condor was able to put Sharon and I next to each other in Business Class, which really made a big difference on the flights.  All the best, Keith and Sharon

c/o Sue Flemming Adventure Travel Specialist, Edmonton, AB, October, 2019

Hi, Michela.  We were so happy with our trip, thank you for all the work you did on our behalf.

We so enjoyed the Italian crew: our drivers, Deanna and her husband (whose name we did not catch), and Roberto.  Deanna even gave us a history lesson on the way to the airport at 3 am!  Our tour guides, Thomas in Rome and Lisa in Sienna; as well as Didi, who we met for lunch.

They were very knowledgeable and friendly, and we so enjoyed our time with them. 

The accomodations were very nice and in good locations, and we also enjoyed the wine tasting/tour in Tuscany.  We All of your instructions and directions were easy to understand, and the GPS coordinates that you included were helpful.

The only trouble we had was at the train station in Rome (it took us some time to find Roberto, but that has more to do with the size of the station and how busy it was).

Every detail that you thought of contributed to a wonderful, stress free experience. We honestly have nothing negative to say.

We will not hesitate to book another vacation with you, we felt so well taken care of, and have recommended you to many family and friends.  Again, thank you so much for everything.

Don and Pam Hanna, Dawson Creek, BC, September, 2019

Buongiorno, Arlene!

Thank you for your Welcome Home note.  Yes, we arrived back home last night – everything went well; no problems at all along the way.  We are both a little tired today but feel much better than I would have expected considering jet lag, time change, etc.

There is NOTHING to apologize for with our accommodation in Florence.  You, Alessandra and Rossella looked after us so well, we had NO worries.  In fact, the apartment that Rossella put us in was spectacular!  It was bright, spacious and so well-located – a penthouse apartment overlooking Piazza della Signoria – how fortunate we were!!  AND, Rossella also welcomed us with a wonderful bottle of wine and the most beautiful (and delicious) fruit basket I have ever seen!!!  We certainly did not feel inconvenienced at all; as I told Alessandra, we felt and were treated like Royalty – it was a wonderful experience!  Rossella is so lovely; we are so glad that we were able to meet her.

Everything went extremely well the entire trip. 

From the minute we were met by Deanna & Orlando in Rome, we were so warmly welcomed back to Tuscany, it was a joy! 

So many highlights – meeting wonderful Alberto in Montepulciano (we missed him last year); having the charming, delightful Matteo drive us for 3 whole days; our terrific guide, Alessandra, in Assisi; the Chianti tour with Fabio (great guide and driver) and the Villa Cerna experience (I think this winery tour and lunch may have been the best ever, Arlene, and they have all been so good!) and our touring driver, Brando, for the transfer from Florence to Lucca was another wonderful Tuscan who welcomed us very warmly and showed us so much  – a great finale! 

AND, of course, seeing and visiting with Alessandra in Siena was the “icing on the cake”!  Thank you so very much for making this possible, Arlene, AND for the delicious “meal” and “tastings” at Eno-Ristorante – it was another delight!  Thank you ALSO for the beautiful aprons – I am still using the two you gave us from our cooking class in Siena in 2014 (they are indestructible, but seriously stained now!);  I am so happy to have new ones!!
We had so many wonderful experiences, I cannot possibly list them all!!  Thank you to you and all of your great team for making our 4th trip to Italy a truly amazing and memorable journey!!

Peter & I feels the same way – he told several North Americans we met along the way about the great people and amazing service of Ciao Tours and he is not one to give compliments easily, but in the case of Ciao Tours he does not hesitate!

Peter and Cathy MacDonald, Toronto, ON, October, 2019
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