Welcome to Ciao Tours - Your Window on Italy
Unique, Personalized, Independent Tours of Italy
COVID-19 Update: Prior to booking your tour please review our policy on cancellation, refunds, and deferrals. Thank you!
Italy is now OPEN to all tourists with the introduction of the “Green Pass”.
No Quarantine Required for tourists who have a certificate of vaccination by both doses.
Please refer to the Italian Tourism Board Website for up to date information.
Ciao Tours staff, drivers, guides, attractions & hotels can’t wait to see our old friends and meet new people in Italy. We are all determined to make sure all our clients are safe, healthy and have an Italian experience of a lifetime.
In the meantime, Ciao Tours has been providing complimentary webinars to support local guides and small businesses in Italy. Ciao Tours has a NEW You Tube Channel to keep our friends in touch with magic of Italy.
Ciao Tours has been a boutique Tour Operator for the past 23 years. It is our GUARANTEE to all our past clients and future clients that we will still be here after the situation is resolved.
“Do what you know how to do, and do it well!” This team of Canadian and Italian women has been together for many years because Italy, and Canada, is where we live and raise our families. We have succeeded in Italy by building relationships based on trust and dedication, which in turn makes our clients’ experience in Italy the very best! We pride ourselves on knowing the family ran wineries and Agriturismo intimately and are eager to show our clients the warm and friendly hospitality they have to offer. I personally invite you to Italy to become part of our family.
Ciao Tours is Supporting local guides & Small Business with Complimentary Webinars starting again in November, 2021
CHECK YOUR TIME ZONES FOR OUR WEBINARS!!!
All webinars start at 10AM PST / 11AM MST / 12PM CST / 1PM EST
Space is limited – Contact Us to reserve your seat today! These webinars are our gift to you, however, if you wish to offer a gratuity to our local supplier after the webinar please click here (100% of gratuities go directly to our suppliers).
Thank you Arlene, Claudia, Laura, Roberto, Lucca, and Bernardo for such informative, entertaining, and often mouth watering presentations! Ciao continues to distinguish itself as the gold standard in personal connections with it’s clients who are made to feel like part of the Ciao family.
Alice & Ken, Ottawa, Ontario, March 28th, 2021
2021 Tours - Now booking for 2022
The highest compliment you can give Ciao Tours is to recommend us to your friends, family & business associates. "I nostri clienti sono sempre parte della nostra grande famiglia…grazie!”
Hi Arlene & Laura,
In a nutshell, we had a terrific trip to Italy and are so appreciative of all the planning that you at Ciao Tours did to make our visit so wonderful!
Thank you so much for listening and being so responsive to our questions, desires & concerns.
Before time diminishes our trip memories, we wanted to share some specific feedback that you might find helpful which was sent to your email.
Please know that we are sharing these more extended comments in the spirit of giving feedback that may be useful for future client trips. These are all VERY MINOR criticisms because the overwhelming experience was incredibly positive!
As longtime independent travelers, we felt that Arlene and Ciao Tours heard our concerns about traveling during the pandemic and the global anti-Asian harassment (which we did not experience in Italy, even though there were very few Asian tourists and so we did stick out).
We felt safe and well cared for with Ciao Tours and Laura’s many check-in messages & calls. We said many times, what a pleasure it was not to stress out about how we would get from A to B, how much time we had etc. We were so impressed by every detail of your planning and we would not hesitate to plan another trip with Ciao Tours and to recommend your company to all our friends.
We made the right decision when we decided to select Ciao Tours as our Italy travel partner!
Thank you Arlene, Laura and your excellent staff and vendors!
Good afternoon Arlene,
I just wanted to send you a note and let you know what a memorable experience my family had during our visit to Venice and Rome last week.
The planning, information and guides you provided made it a completely stress-free trip!
Our tour guides Sylvana, Giani and Thomas were incredibly knowledgeable, warm and welcoming! Even our driver in Rome, Donna, acted as a tour guide while she was driving us around!
Our hotels were perfectly located, and Didi kept in touch with us and responded immediately to any questions we had.
I knew it would be a wonderful trip based on our past experience with Ciao Tours, and I was so happy that we were able to take our daughters this time for such an amazing experience.
Thank you so much for all you do. You and your staff are the best!
Everyone at Ciao Tours,
We just got back from a three-week trip and wanted to convey how incredibly impressed we were with everyone at Ciao Tours. You did an excellent job setting up the itinerary, gave us extensive information and directions, and otherwise helped us be fully prepared for the trip.
Everything could not have gone more smoothly. We had no problems at all, except one that was not related to your company. However, Laura spent a lot of time resolving the issue for us, even though, as said, it was not related to the tour itself.
I could go into so much detail, but suffice it to say that you gave us the best trip of our lives—and we’ve been on some great trips.
I have already strongly encouraged three people to work with you, and there will undoubtedly be many more.
So thank you very, very much for experiences we will never forget.
Hi Arlene, We hope this finds you and your family well at this very difficult time in our lives.
Ken and i want you to know that Italy and all of the wonderful people that we met last fall are in our hearts. We hope that Laura and Claudia have been able to keep healthy as well as all of the guides and drivers who were so kind to us.
We should have written sooner but we do want you to know that the trip was fantastic. There was never a missed step from pickups, informed guides, accommodations, attractions and restaurant recommendations.
One thing that we added that we thought was amazing was the cooking class at Rosa del Venti.
We spent the better part of 5 hours with Barbara and Mama, we learned so much and had such a good time, lots of laughs and wine. They both hold a special place in our hearts as does Luigi, our driver on the Amalfi Coast.
It was truly a memorable trip and we thank you.
Take care, stay well.